FAQs/TAT

Please make sure you order the correct size/style bow/outfit. I will not exchange or refund because of this. 

Bow turn around time is 7-10 business days. This does not include weekends or major federal holidays. 

Clothing turn around time is currently 15-20 business days also excluding weekends or major federal holidays. 

If you combine pre-order items with clothing/bows tat will follow the pre-order turn around time that was stated when pre-order was opened. The same rule applies for combining bows with clothing. 
If you need a handmade item sooner than the alotted tat I do offer rush. Please pay attention to the rush order tat listed under the rush option when ordering. 
For any questions, comments or inquires please feel free to reach out to me at Shaysbowtique@yahoo.com. I try to reply to any emails as I see them come in. Replies can take up to 24 hours.

No exchanges.
All sales are FINAL unless there is an issue on my end (sizing issues or an incorrect item) I will gladly exchange or issue shop credit. Mistakes happen I am human. Please contact me within 48 hours of receiving your order(s) to let me know of any issues.

 

Bows can be a suffocation hazard. Shay’s Bowtique is not responsible for any injuries/death that take place with items purchased. Please use caution with this merchandise. For example:  bows should NOT be worn in beds, and/or in car seats. Please remove any and all hair accessories prior. 

If you have any questions, comments or concerns you may direct them at Shaysbowtique@yahoo.com or I do answer messages on my personal messenger. 

I appreciate your support in my shop! ❤️